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Active vs Completed Work Orders Report

The Active vs Completed Work Orders report provides insights into work order completion performance. It helps users monitor active work, completed work, and overall maintenance efficiency. Clicking on Details link under Total Work Orders card will shows the detailed view of the report.

 

Use this report to:

• Track active and completed work orders.

• Monitor completion performance.

• Identify overdue work.

• Measure maintenance efficiency.

Getting Started

Filters

Filters are located above the main report area. Use them in any order.

Filter	What It Does	Default
Date Originated	Filters work orders within a selected date range based on the date the work order originated. NOTE  Refer to Limitations article for date selection.	Last Month
Work Category	Filters work orders by the assigned work category (for example, Athletics, Electrical, Filters, HVAC, or Plumbing).	All
WO Location	Filters work orders by the location where the work was created or performed.	All
Site	Filters work orders by the associated site.	All

Report Structure

This dashboard-style report summarizes work order activity using KPIs, pie charts, graphs and tables.

Fields

Field	Description
Total Work Orders	Displays the total number of work orders included in the report based on the selected filters.
Active Work Orders	Shows the number of work orders that are currently in an active status.
Completed Work Orders	Displays the number of work orders that have been completed.
On-Time	Shows the number of work orders completed on or before their expected completion date.
Total Late	Displays the number of work orders completed after their expected completion date.
Completed Percentage	Shows the percentage of work orders that have been completed.
Work Order Number	Displays the user-visible work order number.
WO Status	Shows the current status of the work order.
Title	Displays the title or summary of the work order.
Priority	Indicates the priority assigned to the work order.
Origin	Shows whether the work order originated from a preventive maintenance schedule (PM) or was created independently (Non-PM).
Assigned To	Displays the first and last name of the user assigned to the work order.
Work Type	Indicates the reason the work is being performed (for example, Building Automation Systems, etc.)
Problem	Describes the issue or problem reported on the work order.
Work Category	Blank
Department	Displays the department associated with the work order or assigned user.
Cause	Identifies the cause of the issue, when specified.
Site	Shows the site associated with the work order.
Location	Displays the location where the work is being performed.
Expected Date	Indicates the date and time the work order is expected to be completed.
Asset Category	Shows the category assigned to the asset associated with the work order.
Created Date	Displays the date and time the work order was created.
Asset	Shows the asset associated with the work order.
Completed Date	Displays the date and time the work order was completed.
Days Late	Shows the number of days the work order exceeded its expected completion date.
Work Requested	Provides a description of the requested work.
Comment	Displays additional notes or comments recorded on the work order.
Action Taken	Describes the work performed to complete the work order.

Common Tasks

• Monitor maintenance backlog.

• Identify overdue work orders.

• Compare performance across sites or departments.

• Track work order completion trends.